Job Offers

• ESET - Customer Care Tier1 Engineer
• RESTAURANT (Banker's Hill) - Experienced Cuisinier

Reports to: Customer Care Tier1 Manager

Salary: Commensurate with experience

Summary

The technical support engineer provides technical product support to new and existing customers and resellers of ESET security software. Responsibilities will include troubleshooting, resolving and documenting support cases, producing reports, and assisting with testing and documentation for new products. The technical support engineer may be required to work on call in a 24x7 environment.

Essential Functions

Fields email and phone requests for technical product support from customer/users and resellers of ESET security software

Provides support to sales force and sales engineers

Assists with product testing, troubleshoots and replicates issues

Contributes to knowledge base and technical product documentation

Performs training of users, customers, and resellers

Meets and exceeds customer satisfaction targets

Qualifications

Two to five years of technical support experience in computer software industry

Expert knowledge of MS Windows client and server OS

Preferred skills: Linux and Linux mail servers, MS Exchange, Novell Netware, Lotus Domino

Detailed knowledge of networking applications and standards

Experience with antivirus and firewall is desired

Excellent communication, problem solving and customer service skills

Attention to detail and ability to multi-task

Flexibility to participate in a 24x7 support environment

Send your resume to cdiaz@eset.com

Upscale restaurant in Banker’s Hill is seeking experienced Cuisinier that have high levels of energy, enthusiasm; a positive, team-oriented, can-do attitude; and a passion for food.
Culinary degree preferred or 5 years fine dining experience. Trained in Classical and Modern French Cuisine a must. Must be familiar with all stations including hot apps, sautee, saucier, and grill.
Good attitude and strong work ethic required.
Must be organized, conscientious, good communicator and ability to work well with others. This is a full time position only; Flexibility in schedule required. Weekends and holidays a must. Pay scale varies based on experience. Must have current Food Handler's Card. Please submit resume and a list of present and previous employment contact information. Valid work permit.

Apply at phalcewicz@att.net